Experimental feature: Reddit Ads connector is currently in beta. We’re actively improving sync reliability and adding more features.
Prerequisites
- An active Reddit Ads account with campaigns
- Reddit account with access to the advertiser account you want to sync
- adsread - Read advertising data through your account
- identity - Access your Reddit username and signup date
Connecting Reddit Ads
You can connect Reddit Ads in two ways: from the Sources page if you’re already using AstroBee, or during the onboarding process if you’re a new user.- During onboarding
- From Sources page
Start connection
A “Configure Connector” modal appears showing “Reddit Ads Not Connected”. Click the orange Connect button to begin setup.

Authorize with Fivetran
AstroBee uses Fivetran to securely connect to Reddit Ads. Review the security information and click Continue.
Fivetran ensures:

- Secure: Data transfer is encrypted end-to-end and your credentials are never exposed
- Private: Your data passes through without permanent storage
Authenticate with Reddit
On the Fivetran setup page, click Authorize to log in through OAuth. You’ll be redirected to Reddit to grant access.
You’ll need to grant the following permissions:

- adsread - Read advertising data through your account
- identity - Access your Reddit username and signup date
Configure sync settings
After authentication succeeds, configure your sync settings:
If you see “This account is not allowed to use the API,” your accounts need to be safelisted. Contact Reddit Ads Support to resolve this.Click Save & Test to verify the connection.

Select tables to sync
Back in AstroBee, the “Configure Connector” modal shows your sync progress. Expand Sync Settings to select which tables to include.
Tables marked “(always synced)” are required. Common tables include:

- account: Your Reddit Ads account information and settings
- campaign: Campaign details, budgets, and objectives
- ad_group: Ad group settings and targeting
- ad: Individual ad creative and performance data
- conversion: Conversion tracking and pixel data
Data layer building
A modal appears showing “Your data layer is building”. AstroBee is unifying, deduplicating, and resolving entities across your data.
This may take 10 minutes to a couple of hours. Feel free to close this and come back later.

Data syncing
The Sources page shows your sync progress. Your data source is syncing and the data layer will be generated automatically once syncing completes.
It’s safe to close this window and continue working. You can connect other data sources while you wait.

What happens next
After connecting Reddit Ads, AstroBee automatically generates a data layer from your synced tables. Once complete, you can start querying your advertising data using natural language.Syncing data
Reddit Ads connections use manual sync - you control when data is refreshed. To sync your latest advertising data:- Navigate to the Sources page
- Find your Reddit Ads connection
- Click the sync button
Understanding Reddit Ads data
Reddit Ads syncs multiple related tables:- Campaign data: Campaign names, objectives, budgets, and status
- Ad group data: Targeting settings, bids, and audience configuration
- Ad creative: Ad copy, images, videos, and post content
- Performance metrics: Impressions, clicks, spend, conversions, and engagement
- Conversion data: Pixel tracking and conversion events
Troubleshooting
For additional help, see Fivetran’s Reddit Ads troubleshooting guide.Account not safelisted
Account not safelisted
Issue: Setup test fails with “This account is not allowed to use the API.”Solution:
- Both your Reddit user account and advertiser account must be safelisted
- Contact Reddit Ads Support to safelist your accounts
- Provide your Reddit username and advertiser account ID
- Wait for Reddit to approve your safelist request (can take 1-2 business days)
- Retry the connection after receiving confirmation
Authentication failed
Authentication failed
Issue: Unable to authorize access to Reddit Ads.Solution:
- Ensure you have an active Reddit Ads account
- Verify you’re signed in to the correct Reddit account
- Check that you granted both required permissions (adsread and identity)
- Try re-authorizing from the beginning
- Confirm your Reddit account is not suspended
No data syncing
No data syncing
Issue: Connection succeeds but no data appears in tables.Solution:
- Verify your Reddit Ads account has active or past campaigns
- Check that campaigns have actually run and generated impressions
- Ensure your accounts are properly safelisted
- Wait for the initial sync to complete (can take 10+ minutes for large accounts)
- Trigger a manual sync to refresh data
Sync taking too long
Sync taking too long
Issue: Initial sync appears stuck or is taking longer than expected.Solution:
- Accounts with extensive campaign history can take 30+ minutes to sync
- Check your internet connection
- Avoid making changes to the connection during sync
- Reddit Ads API rate limits may slow down large syncs
- If stuck for more than an hour, contact support at support@astrobee.ai
Missing campaigns or ads
Missing campaigns or ads
Issue: Some campaigns or ads don’t appear in synced data.Solution:
- Verify the campaigns exist and are active in Reddit Ads Manager
- Check that campaigns aren’t archived or deleted
- Ensure your user account has access to the advertiser account containing those campaigns
- Trigger a new sync to pull the latest data
- Review your Reddit Ads account permissions
Permission denied errors
Permission denied errors
Issue: Connection fails with permission errors.Solution:
- Verify you granted both adsread and identity permissions during authorization
- Re-authenticate and ensure both permissions are checked
- Check that your Reddit account has admin access to the advertiser account
- Confirm your advertiser account is active and not suspended
- Some features require specific Reddit Ads subscription levels
Conversion data missing
Conversion data missing
Issue: Conversion tracking data is not syncing.Solution:
- Verify Reddit Pixel is properly installed on your website
- Check that conversions have actually occurred and been tracked
- Ensure conversion events are configured in Reddit Ads Manager
- Reddit conversion data may have a delay of up to 48 hours
- Trigger a new sync after conversions have had time to process
Historical backfill taking too long
Historical backfill taking too long
Issue: Status shows “Backfilling history” for many hours.Solution:
- Historical backfills for Reddit Ads can take 12+ hours for accounts with extensive campaign data
- This is normal behavior, not a stuck sync
- You can safely close the browser and return later
- The sync continues in the background and your data layer will generate automatically when complete
- If backfill exceeds 72 hours with no progress, contact support at support@astrobee.ai
Data layer not generating
Data layer not generating
Issue: Sync completed but data layer shows an error or never finishes building.Solution:
- Check that at least one table was selected during setup
- Verify your synced tables contain actual data (not empty)
- Try refreshing the page to see updated status
- If the error persists, try disconnecting and reconnecting Reddit Ads
- Contact support at support@astrobee.ai with the error message if the issue continues
















